FAQ

What services are included in each cleaning plan?

Silver ($149): Basic surface cleaning, general bathroom (toilet, sink, mirrors), light dusting, vacuuming & mopping floors. Ideal for routine upkeep.​
Gold ($249): All Silver + deep bathroom (tubs/showers), full room detailing, enhanced dusting (skirtings, lights). Best for busy homes.
Platinum ($399): All Gold + intensive sanitizing, door/frame polishing, hotel-quality details. Perfect for commercial or deep cleans.

Do you offer commercial cleaning for Perth offices?

Yes, our Gold and Platinum plans suit small businesses in Thornlie and Perth—offices, shops, end-of-lease. We handle high-traffic floors, bathrooms, and dusting.

Can I add extras like oven cleaning?

Absolutely—oven ($50), windows ($30/room), carpets extra. Discuss during quote for custom bundles.

How do I book and get a quote?

Fill our online form, call, or DM on Facebook for free quote. We service Thornlie & Perth suburbs with flexible scheduling.

What are your rates and payment options?

Starts at $149 (2+ hours min). Pay via card, bank transfer post-clean. First Thornlie clean: $99 intro offer.​

Do you service Thornlie and surrounding suburbs?

Yes—Thornlie, Canning Vale, Gosnells, and metro Perth. Travel fees apply outside 15km.

Are your cleaners insured and vetted?

Fully insured ($20M public liability), police-checked, uniformed team. We bring eco-friendly supplies.

What’s your satisfaction guarantee?

100% happy or free re-clean within 24h. Pet-friendly, no-smoke policy.

How do I prepare for a clean?

Secure pets, note access (keys/alarms), declutter if possible. We handle the rest!

What’s your cancellation policy?

48h notice free; <48h = 50% fee. Regular clients get priority rescheduling.

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